Refund policy

Returns & Refunds

We want you to be happy with your Reel Talk Fishing Co purchase.

Change of mind or incorrect size

We accept returns or exchanges within 30 days of receiving your order. Items must be unworn, unused, unwashed and in their original condition with tags attached.

Customers are responsible for return postage for change-of-mind or incorrect-size returns. Original shipping costs are non-refundable.

Faulty, damaged or incorrect items

If your item arrives faulty, damaged, or you receive the wrong item, please contact us as soon as possible with your order details and photos of the issue so we can help resolve it.

Our products come with guarantees that cannot be excluded under Australian Consumer Law. Nothing in this policy limits any rights or remedies you may have under Australian Consumer Law.

Refunds

Once your eligible return has been received and inspected, we will let you know the outcome. Approved refunds will be returned to your original payment method. Processing times may vary depending on your bank or payment provider.

How to request a return

Please contact Reel Talk Fishing Co through our store contact details with your order number and reason for the return before sending your item back.